Home > Support  > After-sale service
After-sale service
Latest News

Staying Connected To Elderly Loved Ones

As loved ones get older or develop dementia, families begin to worry more and more about their wellbeing. Whether an aging parent lives nearby or long...

HKTDC Hong Kong Electronics Fair (Spring Edition) 2019

Recently we have attended the HKTDC Hong Kong Electronics Fair (Spring Edition) 2019 in HK and we had a great show this time, we met many old & new cu...

Musolaphone (Chicago, Illinois, U.S.)

Musolaphone (Chicago, Illinois, U.S.) Main article: Musolaphone John J. Comer, inventor, demonstrating the Chicago Owl Phone transmission equipment (1...

How to Make an Antique Phone Work

www.tyminphone.com If you have found an antique phone from an estate sale, auction or in the attic, you may be wondering if you can use it in your hou...

Tellevent (Detroit, Michigan, U.S.)

Tellevent Illustration from Tell Event promotional article (1907) The Tell Event (also spelled Tell Event) was the first organized attempt to develop ...

Tymin hotel phone- best choice for hotel use!

Hotel telephone is specially designed for the hotel high-quality telephone, because it is easy to use, professional hotel tailored, and without refere...


Telecommunicationproducts as an indispensable part of our modern life, our lives there have beenmore and more communication equipment, a wide range of...

Trimline phone wall mounted telephone analog hotel bathroom corded telephone

www.tyminphone.com CE and RoHs,Wholesale price,Corded telephone with Caller ID,Hot Selling,From OEM&ODM Professional Telephone Manufacturer, Desk/Wall...


Nowadays people are more and more aware ofpersonal safety protection, the corresponding products on the market more andmore, various types of gps trac...

Tymin a range of big Button phones and slimline phone

According to research by AgeUK, nearly one in five people currently in the UK will live to see their 100th birthday. As life expectancy lengthens and ...

Double 11 shopping carnival is coming and are you ready?

Double 11 refers to the annual November 11 in the major electronic business platform for promotional activities, and it was began in Alibaba’s Tmall....

2016 Canton fair- The first day

How can I get the Canton Fair entrance card (badge)? You need an invitation (paper one or E-invitation) and getregistered with valid documents at the ...

Stolen iPhone recovered with Tile: Pizza Boy Caught

Thieves are bold. And Tile just helped catch one of them as they stole a customer's iPhone! Our customer Chris, ordered a pizza for delivery and ende...

Antique telephone history

When one thinks of an antique telephone, the image of an old crank wall phone generally comes to mind. Since its invention in 1876 the telephone evolv...

Telephone Herald (Newark, New Jersey and Portland, Oregon, U.S.)

Main article: United States Telephone Herald Company The United States Telephone Herald Company was founded in 1909, to act as the parent corporation ...

Where can you buy the big button corded phone?

We need big button phone, and we require phones with ADJUSTABLE tone. ClearSounds Photo50 is big button phone just about every measuring just over 1" ...

What's the best chioce for choosing a telephone for family?

What's the best chioce for choosing a telephone for family? www.tyminphone.com For home phones using, which is the most convenient home phone? Landlin...

Old-fashioned telephone is more and more popular for peple using in home

Old-fashioned telephone is more and more popular for peple using in home www.tyminphone.comWith the increasingly popular urban nostalgia, nowadays to...

How to Find Your Wallet, Keys and Smartphone - Tymin bluetooth key finder

I'm rushing out the door late to work and I can't find my keys or my wallet—and sometimes my smartphone. It's as if gremlins hide everything during t...

What is DECT Technology for a Wireless Telephone Extension?

Digitally Enhanced (European) Cordless Telecommunications or (DECT) is a European digital communication standard replacing earlier cordless phone stan...
Contact Us
Tymin Industries Limited
Contact Person: Melon Zhang
Position Title: Sales Director
Email: melon@tymin.com
Skype: melon-zhang93
Phone: +86-18565726331
Tel: +86-755-28571380
Website: www.tyminphone.com
Add: 2nd Floor, No. 5, Laocun
Industrial Park 2nd Road, Xinmu
Community, Pinghu Street,
Longgang District, Shenzhen, China Contact Now

After-sale service

Tymin After-Sale Service Policy 

This policy covers only those defects that arise as a result of normal use of the product, 
and does not cover any other problems, including those that arise as a result of: 

a. Improper maintenance or modification; 
b. Software, parts or supplies not provided or supported by Tymin; 
c. Unauthorized modification or misuse. 
d. Hostile operation environments, or natural disaster such as thunder, fire, flood and 
other acts of God. 
e. Damage of the appearance of the products. 
f. Uncrating, setup, installation or the removal and re-installation of products after repair. 

The details of the after-sales service policy is below: 

The goods can be replaced within one week if customers don’t like the products 
appearance or functions(not quality problem) after received the goods. But customers 
should make sure the products and packages were not damaged. And the come and go 
freight charge need to be paid by customers. 

2. Three Months Free Maintenance. 

1). If the products have problems within one month after received goods and can not be 
solved in customer side finally, the problem products or parts can be return to Tymin. 
If it is do the product quality problem after check, Tymin will undertake the come and 
go freight charge. If not the quality problem (such as, not correct use, lightning cause, 
etc), customers should pay the come and go freight charge. 
Note: for the return goods, the sender need to prepay the freight charge when delivery 
out, then calculate the prepaid freight charge into next order.
2). If the products have problem(not improper use or force majeure) within 2-3 months 
after received goods, Tymin will pay the freight charge after repaired. And the 
customer should undertake the returned freight charge. 


1) If the products have problem during warranty period(more than 3 month after received 
goods), the customers only need to pay the replaced components and come and go 
freight charge, not need to pay the repair charge. 

2) If the products have problem after the warranty period, Tymin also will maintain the 
products. And the customers should not only pay the replaced components and repair 
charge, but also need to pay the repair charge. 

4. If the customers find there is product models which Tymin sent not correct or less 
shipping usually within 3 days after receive the goods. Tyminwill send the correct 
or less shipping ones to customers. And Tymin will pay all expenses produced by 
our mistake. 

5. In order to help to save customers or Tymin freight charge or other cost, it is better 
to send the maintenance products with the new orders together. 

6. Tymin shall have no obligation to repair, replace, or refund until getting the defective 
product from customers. 

7. If Tymin is unable to repair or replace a defective product which is covered by 
Tymin's warranty, Tymin shall refund the purchase price for the product within a 
reasonable time after being notified of the defect. 

8. This warranty is valid in any country that covered Tymin products. 

9. Above after-sale policy only apply to products supplied directly from Tymin Industrial